How we workPC360
Corrections policy
When we get something wrong we fix it in the open, say what changed and when, and we do not edit or delete anything without saying so.
Our corrections policy
Accuracy comes before speed, so if a reader, a source or one of our own checks shows that a published story is wrong, we fix it and say so where the error appeared.
| Label | When we use it |
|---|---|
| Correction | A fact was wrong: a name, number, date, quote or place. The note says what was wrong and what is right. |
| Clarification | The fact was accurate but the wording could mislead. The note says what we made clearer. |
| Update | New facts arrived after publication, such as a vote, amended minutes or a new document. The note carries the date and the source. |
| Editor's note | We added context that belongs on the page, such as a disclosure or a link to a related story. |
How fast
- We read every error report and answer it, with a plain yes, no or "we are still checking."
- When an error is confirmed, the story is fixed first, the same day.
- The dated note stays on the story for as long as the story is on the site.
What we do not do
- Change a published fact without a dated note.
- Delete a published story to hide a mistake. We unpublish only for a legal reason or to protect someone's safety, and when we do, a notice stays at the same address saying so.
- Give a sponsor, a source or an official a separate path for corrections. Everyone uses the same address and gets the same standard.
Photos of young people
If a parent or guardian asks us to take down a photo of a minor, it comes down within hours, no questions asked.
Report an error
Email news@southcoast360.com with the link to the story, what is wrong and how you know. Add your name if you want a reply.